Delivery & returns
Delivery in the United Kingdom
Prices: Prices vary according to the product. Please review the 'Delivery' section on the product page you are interested in.
Timelines: All our products are made-to-order. Please allow up to 2 weeks (although it is often much quicker) from the date of ordering to receive your items.
Delivery in the UK is by Royal Mail Special Delivery, which is tracked, insured and requires a signature on receipt. If you are not available at home, Royal Mail will leave a card and you may collect the package from your local holding depot or re-arrange delivery.
Please note, we cannot be held responsible in the unlikely event of a delay caused by Royal Mail such as striking or severe weather.
Locations: We currently ship to the EU, USA, Australia and Canada. We use tracked international shipping couriers such as FedEx and TNT.
Prices: Prices vary and can be seen during the checkout process.
Timelines: Please allow up to 3 weeks from the date of ordering to receive your items.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. We cannot be held responsible for delays due to customs.
Cancellation: Please notify us within 3 hours of placing an order if you wish to cancel and receive a full refund. Cancellations after this time may not be refunded.
Returns: We are a small family run business. Ours products are made-to-order and as such we cannot accept returns or exchanges. However, please do let us know if you have any problems with your order.